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Privacy Policy

Last updated: January 11, 2026

Impocthub (“we”, “us”, or “our”) operates the website https://theimpacthub.ai/ (the “Website” or “Service”). We are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679 and any national implementing laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our Website, create an account, upload content, subscribe to our plans, provide feedback, or otherwise interact with our Service.

1. Who We Are (Data Controller)

Impocthub is the data controller responsible for your personal data.

Contact details:

  • Business Name: Impocthub
  • Address: 384 Northyards Blvd, Atlanta, GA 30313, United States
  • Email: support@theimpacthub.ai

If you are in the EU/EEA and need to contact our EU representative (if required under GDPR Art. 27), please reach out via the above email.

2. Personal Data We Collect

We collect personal data in the following categories:

  • Account and Registration Data: When you create an account, we collect your name, email address, password (hashed), username, profile information, and any other details you provide.
  • Uploaded Content and User-Generated Data: Any content you upload (e.g., text, images, files, prompts, or other materials), which may include personal data if you choose to include it.
  • Subscription and Payment Data: Billing information (e.g., name, address, payment card details — processed securely by third-party payment providers), subscription plan details, and transaction history.
  • Feedback and Communications: Information you provide when submitting feedback, support requests, surveys, or contacting us (e.g., email content, name, contact details).
  • Usage and Technical Data: IP address, browser type, device information, operating system, pages visited, time/date of access, referral sources, and other analytics data collected via cookies and similar technologies.
  • Location Data: Approximate location derived from IP address (no precise geolocation unless you explicitly provide it).

We do not intentionally collect special categories of personal data (e.g., racial/ethnic origin, political opinions, health data) unless you voluntarily include such information in uploaded content.

3. How We Collect Your Data

We collect data:

  • Directly from you (e.g., during account creation, uploads, subscriptions, feedback forms).
  • Automatically through your use of the Service (e.g., cookies, server logs, analytics tools).
  • From third parties (e.g., payment processors, analytics providers).

4. Purposes and Lawful Bases for Processing (GDPR Art. 6)

We process your personal data for the following purposes and on the following lawful bases:

  • Performance of a contract (Art. 6(1)(b) GDPR): To provide the Service, manage your account, process subscriptions/payments, enable content uploads, and deliver features.
  • Legitimate interests (Art. 6(1)(f) GDPR): To improve the Service, analyze usage, prevent fraud/abuse, ensure security, and communicate with you (where not overridden by your rights).
  • Consent (Art. 6(1)(a) GDPR): For certain non-essential cookies, marketing communications (where required), or optional features. You can withdraw consent at any time.
  • Legal obligations (Art. 6(1)(c) GDPR): To comply with tax, accounting, or other regulatory requirements.

5. Sharing Your Personal Data

We may share your personal data with:

  • Service providers/subprocessors: Hosting providers, cloud storage, analytics tools (e.g., Google Analytics), payment processors (e.g., Stripe), email services, and customer support tools — all bound by GDPR-compliant agreements.
  • Legal authorities: If required by law, court order, or to protect rights/safety.
  • Business transfers: In case of merger, acquisition, or sale of assets.

We do not sell your personal data. We only share data with subprocessors listed in our Subprocessor List (available upon request at support@theimpacthub.ai).

6. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA (including the United States), where data protection standards may differ. We ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions (where applicable).
  • Other mechanisms compliant with GDPR Chapter V.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined:

  • Account data: While your account is active + up to 12 months after deletion (for backup/audit).
  • Uploaded content: Until you delete it or your account is terminated.
  • Subscription data: 7 years for tax/legal purposes.
  • Logs/usage data: Up to 24 months.

We delete or anonymize data when no longer needed, unless required by law.

8. Your Rights Under GDPR

If you are in the EU/EEA, you have the following rights (subject to verification and exceptions):

  • Access your data (Art. 15)
  • Rectify inaccurate data (Art. 16)
  • Erase data (“right to be forgotten”) (Art. 17)
  • Restrict processing (Art. 18)
  • Data portability (Art. 20)
  • Object to processing (Art. 21), including for direct marketing
  • Object to automated decision-making (Art. 22)
  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at support@theimpacthub.ai. We respond within one month (extendable under GDPR). You also have the right to lodge a complaint with your supervisory authority (e.g., your national data protection authority).

9. Security of Your Data

We implement appropriate technical and organizational measures (e.g., encryption, access controls, regular security assessments) to protect your data from unauthorized access, loss, or destruction. However, no method of transmission over the internet is 100% secure.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for essential functions, analytics, and (with consent) marketing. See our separate Cookie Policy (link in footer) for details. You can manage preferences via our cookie banner.

11. Children’s Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect data from children. If we become aware of such collection, we will delete it.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Significant changes may be notified via email or in-Service notice.

13. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal data, please contact:

Email: support@theimpacthub.ai Address: 384 Northyards Blvd, Atlanta, GA 30313, United States

Thank you for trusting Impocthub with your data. We are committed to protecting your privacy while delivering impactful services.